Refund policy
Returns & Refunds
We want you to be happy with your Mildly Unstable order.
As our products are made to order, we generally do not accept returns or exchanges. However, if your order arrives incorrect, damaged, or defective, please contact us and weβll work to make it right.
Refund Eligibility
You may be eligible for a full refund if:
- Your item arrived damaged, defective, or incorrect.
- You contact us within 30 days of purchase.
- The item is unused and in the same condition in which it was received.
- You provide clear photographs showing the issue with the item.
We are unable to issue refunds more thanΒ 30 days after the purchase date.
Problems With Your Order
If you believe your order is eligible for a refund, please contact us at support@mildlyunstable.store with your order number, a brief description of the issue, and clear photographs showing the problem.
We need photographs to assess damaged, defective, or incorrect items and cannot process a refund claim without them.
If something has gone wrong, please get in touch. Weβd much rather have the opportunity to put it right than leave you feeling mildly more unstable than intended.
Returns
If a physical return is required, the item must be unused and in the same condition in which it was received. Please do not return an item unless we have asked you to do so.
Policy Changes
This Returns & Refunds Policy may be updated or changed at any time without prior notice.